“I am determined that we create a working environment at Lloyd’s where everyone feels safe, valued and respected. Cultural change takes time, but we have to accelerate progress and the measures announced today are intended to do just that. "The vast majority of people working at Lloyd’s are as committed as I am to taking the action we need to drive measurable results. Creating an inclusive marketplace is a priority for Lloyd’s and crucial to our long-term success." John Neal, CEO, Lloyd's

Culture Advisory Group

An independent Culture Advisory Group has been set up as part of a comprehensive action plan to drive long-term culture change in the Lloyd’s market. It will provide expert advice and robust challenge to help ensure that Lloyd’s is taking the right actions to effect sustainable and measurable change.

Membership includes leading experts with experience of successful cultural transformation.

Fiona Luck

Talent and Culture Non-Executive Director, Lloyd's

Fiona was appointed as Talent and Culture Non-Executive Director on 1 March 2018. Her role is to maintain independent oversight of Lloyd’s activities to promote an inclusive culture and develop future talent.

Fiona has over 25 years’ experience in insurance and reinsurance. She was a Non-Executive Director of the Bermuda Monetary Authority from 2013 to 2018. Previously, she was Non-Executive Director at Catlin Holdings Ltd and Allied World Holdings Ltd and, prior to that, spent a decade at XL Capital Ltd, in a variety of senior roles including Chief of Staff to the CEO and Executive Vice-President responsible for Strategy, Global HR, IT and Corporate Social Responsibility. She has also worked for the ACE Group from 1996 to 1999 and was President and CEO of Marsh and McLennan’s Bermuda operation from 1992 to 1996. She is a Chartered Accountant.